no internet with phones
HiHave a customer who has had fibre installed with 2degI think they may be using voip or they have their phone line plugged into the 2deg router.All the lines on their modem are on. They did have...
View ArticleHuawei Y5 unlock
HiI want to purchase a Huawei Y5 cell phone from Harveys But to use it with 2deg sim card I have to pay $30 to have it unlocked.Can I do that myself or can only the shop do it.ThanksFord
View ArticlePre-ordering the iPhone 11
Hey GZers! It's been a while since I've posted, and it's Apple season again. With that in mind, I'm looking at pre-ordering the iPhone 11 Pro/Max through 2degrees, but when I try to add the phone the...
View ArticleSIM card for backup phone
I'm on 2D Pay Monthly and separately, I want to set up a backup phone with a SIM card.If I buy a 2D SIM with a new phone number, pay the prepay monthly $10 once, then leave it with no credit, will it...
View ArticleWifi calling - calls are fine but messages often won't go
Hi,I live in a poor mobile service area, so I recently switched to 2degrees to use Wifi calling.The calls are fantastic, but when I try to send a txt message it often fails, in one of 2 ways:Sometimes...
View ArticleWifi calling - Oppo AX5 - no 2d, but boost AU works
I've got an NZ Oppo AX5 (bought from the Warehouse). As far as I can tell it should work with wi-fi calling.With a Boost AU SIM in it, I see the wifi calling icon on whenever I'm at home.With a...
View ArticleWill 2Degrees WiFi calling work in Vietnam?
I had excellent results with 2D WiFi calling in Japan last year, but some research I've done (some could be dated) suggests that WiFi calling is blocked in Vietnam and some other countries.I'm planning...
View ArticleTraceroute to DNS servers or 2d-NPERF servers
Should I be able to do a Traceroute to the 2 degrees DNS servers? as I can't..Also quite oddly I can't speediest to ChCH Nperf server, but I can to Akld Server?Reason I am doing this.. as I am getting...
View ArticleWe're having some problems with 2Degrees nationwide
A number of users in our organisation have begun to report issues with calls not ringing, SMS not being sent and Voice messages not showing up until the NEXT missed call. This seems to have started...
View ArticleLess than ideal experience - iPhone issues
Starting from the start: The Issue: iPhone XS Max - relatively new (couple of months old), from 2DM, connected to 2DM. I have been having some interesting issues - text messages either not being...
View ArticleConverting from copper to VOIP with a monitored alarm
We are a small business with a 2D fiber connection -200GB/month, 100up/100down, copper phone line. Our phone system is simple - all extensions are dumb phones all in parallel. We have just moved out of...
View Article2degrees Reaches Milestone of 100,000 Broadband Customers
Just received:2degrees has today announced a major milestone in its quest to grab its share of the New Zealand broadband market.The New Zealand-born business is celebrating 100,000 broadband customers...
View ArticleUbiquiti USG and Gigabit Fibre
Is anyone else using the Ubiquiti USG with Gigabit fibre on 2degrees? what connection speeds are you seeing? Just switched over to a USG and I'm only seeing 100/100 speeds. I'm using the same cabling...
View ArticleTrouble with a website using IPv6
Had an issue for a few days now trying to reachhttps://ilibrary.co.nz/ which is the Invercargill Library.Talked to their IT support guy this morning and he says its all 2 degrees customers and VF...
View Article2Degrees VDSL is speed capped?
Hi, I left a similar question on broadband forum, however this forum may more suitable. I'm thinking about to switch to 2Degrees and I found that their offer saying it's 30/10Mbps where my raw...
View ArticleYay - signed up to 2Degrees Fibre - Now I have to cancel VF
Got 2degrees fibre today. Good job by chorus who put the ONT exactly where I wanted it, and when I wasn't getting the right speeds, a quick call to 2D had the provisioning sorted within 5 mins...
View ArticleSetting up Vodafone Sure Signal on 2 Degrees Broadband
Does anyone have any information on setting up a Vodafone Sure Signal to work over the 2 degrees broadband network?I have bad mobile reception where I am so I have purchased a Vodafone Sure Signal to...
View ArticleCan 2degrees offer 100/100 fibre for residential?
HiCurious question... I've just had fibre installed at 100/20 and could really do with the higher upload capacity but I do not need the 900/400 package as my router. the USG, will not reach above...
View ArticleFibre issues out West Auckland?
Link went down in New Lynn about 10 minutes ago. Router fine etc, ONT doesn't seem to have an internet connection...
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