Bill payment options
Hi Is there any reason 2 Degrees do not allow you to use internet banking for home broadband but allow it for mobiles as a payment option.?We are not keen on allowing an authority over our account due...
View ArticlePrime Video lost
Anyone having issues with Prime. According to the 2 degrees site I am good but according to Prime I have no subscription.Worked okay this morning. Currently on a Wellington train replacement bus so...
View Article2D - How long to install ONT & Fibre?
HiDo 2Degrees use Chorus to install in Manukau, if so, can a new fibre & ONT installation be done in one visit like Spark say they can do or must I wait for 3 separate visits taking up to a month?I...
View Article2degrees Hotspoting Question
The other day I went out to play some Pokemon go with my daughter, she has a old phone of mine that isn't on a network, its just for the wifi at home.Long story short, We only went out to play for an...
View ArticleLate night dropouts
I've been seeing some strange dropouts on my 2degrees connection over the last week, it always happens between 11pm and 12am. Connectivity to everything just dies, and then comes back 3-4 minutes...
View ArticleSetup IPv6 on N56U with AsusWRT
So I had the IPv6 working on the FritzBox but had to replace it with a N56U as I needed an extra LAN port.The internet works fine but the device isn't being issued a IPv6 WAN address evn though the...
View ArticleChanges to IP Addresses (CGNAT)
Came across this article on 2degrees FAQ: Changes to IP Addresses (CGNAT) Looks like it's for broadband customers, no indication of when. Not surprised this is going to happen, given the price of IPv4...
View Article2 degrees download speed is not what it used to be
I used to get really good download speed with 2 degrees but lately I am having issues. I am on the 900/400 plan since March and back in March I was able to get 900Mbit down and 400Mbit up. Tested my...
View ArticleApple features - coming or not?
Is it likely that 2D are going to bring any of the following Apple features in the foreseeable future?Visual Voicemail eSimeSim for Apple WatchI've used them all overseas and they are useful to have....
View ArticleWi-fi calling - why does it drop out?
I don't know if this is a network issue or a phone issue but whenever I go outside the range of my Wi-fi, the call gets dropped. There is adequate mobile signal in the area and it happens everywhere I...
View ArticleEdgerouter and static IP config
I'm on 2degrees fibre using Edgerouter 4 with both v4 & v6 running smoothly. I changed to a static ip today and lost internet connection. I could see the static v4 IP on the pppoe interface but was...
View Article2degrees - IPv6 overview - How we do it
Update below on IPV6 Address Space allocation - 10th October 2018.Hi All,With the introduction of BYOD (some customers choosing not to use a 2degrees supplied Fritzbox), we've had a bunch of queries...
View ArticleLA based WoW server issue
For sometime I have had quite bad delay trying to switch to a WoW LA based server where I still like to play with some friends. Its OK once I have got to this server (Proudmoore), but it takes a while...
View Article2degrees VOIP Set up help
HELP:- VOIPFRITZBOX7490QUESTION:- You don't need a landline to use this feature, is this right? Tier one tech trying to set me up with a landline to use this feature.I only have home broadband with...
View ArticleMobile number unavailable during porting process?
Hi Everytime that I've ported mobile numbers in the past, the switchover is instantaneous (after a few hour delay). One moment, calls go to the old sim in one phone. Next moment, calls go to the new...
View ArticleConnection issues with Fibre, connection continuously terminated by remote end..
Hi,I rebooted my Asus AC86u earlier this evening and now it just won't connect back on to the fibre network.I have restarted it.. reset it.. and it just keeps coming up with the below and this just...
View ArticleSpark HG659b on 2degrees
HiThinking of switching from Spark to 2degrees. Fibre 100/20 unlimited. Should I consider reusing my HG659b router or pay 2degrees to send me a new one?Thanks!
View ArticleInteresting new data category on my prepay mobile
Doing the *100*1# check on my current limits, I now see 0 "MobZone Mb" too?
View ArticleOrigin download speeds?
I'm getting incredibly slow download speeds in Origin on a 2 degrees fiber connection, usually no more than 500 kb/s. In steam and Uplay I get the max 12-13 mb/s rate for my connection. This is well...
View ArticleRWC2019 preparation coming to a close
Hi All,Some great news - We are coming to the conclusion of a ~year of upgrades in preparation for the RWC. We have added a heap of additional back haul capacity and redundancy into the network,...
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