Gaming ping on 2degrees
I play World of Tanks, and sometimes need to connect to a game server in Asia. My friend on spark NZ gets 100ms ping while I get 350-400ms ping on 2degrees. Any idea why? I have the full speed fibre...
View Article2degrees VoLTE not available on iPhones older then X
Hi,I have a iPhone 8 Plus and have noted that it does not have the VoLTE switch in the settings and the 2degrees website mentions that only iPhone X and above is supported for VoLTE, yet the 8 Plus is...
View Article2 degrees wifi calling not working RESOLVED
Hi all, I registered just to post this. On my home network wifi calling wasn't working, basically we had blocked ports due to being more security conscious. Opening port 450 did it for me and NOW IT...
View ArticleUnable to reach Cloudflare node
There is another thread in this forum about increased latency to Cloudflare here (https://www.geekzone.co.nz/forums.asp?forumid=85&topicid=280246). However the poster stated it started on the 3rd,...
View ArticleLooking to Switch from Spark to 2Degrees - Need some help.
Greetings,Been with Spark long time on 60Gb metered connection. It is no longer enough. They have nothing else except unlimited - but for a lot more each month - too much for us pensioners. We live...
View Article2degrees: Changes to IP Addresses (CGNAT)
Came across this article on 2degrees FAQ: Changes to IP Addresses (CGNAT) Looks like it's for broadband customers, no indication of when. Not surprised this is going to happen, given the price of IPv4...
View Article2Degrees Broadband blocking port 445?
We have 2Degrees business broadband in the office, and I am trying to access an Azure storage account. Mapping a drive to the account fails, and the cause is that port 445 is being blocked. The same...
View ArticleVery strange DNS issue with new business connection
We recently had 2degrees fibre set up in a small remote office down south. We planned to run the connection for at least 2 weeks via the ISP supplied FRITZ!Box to ensure there were no issues before...
View Article2degrees Provisioning Delays
Wondering if anyone @2degrees broadband can help me cut through some red tape?I'm wanting to get @Chorusnz out to connect a new house build copper service lead that was broken by our contractor.Got the...
View ArticleNew fibre 900/400 connection limited to 100mbit download [upload seems normal]
Was with 2degress in a previous residence on their 1Gb connection - speeds were fine and normal.Moved house and my new fibre connection was finally installed on 15/12 (after months of waiting)Testing...
View Article2degrees customer care over the Christmas period
Hi everyoneJust a heads up that at 2degrees, our 100% Kiwi based team are on the phones, Facebook and Twitter from 8am-10pm every day, including Christmas, if you have any questions or if you need any...
View ArticlePPPoE disconnects across 4 LB WAN connections to VDSL lines (2Degrees) -...
For about a year we have been accessing our internet via PPPoE load balancing across 4 2Degrees VDSL connections using an UBNT ER-Pro.Recently, we have been experiencing short (5-10 minute) outages...
View ArticleVery slow speeds (Microsoft Flight Simulator)
Hey all,I'm trying to download a 14GB update to Microsoft Flight Simulator 2020 and I'm only getting 30mpbs download speeds on my 2degrees gigabit connection. Looks like the download target is...
View ArticleIs West Coast SI, part of NZ ??
I have a friend residing in Hokatika who lost broadband and Cell phone yesterday (Xmas Day) for a number of hours, he had tried to find out why, with no luck, however through his other communication...
View ArticleIntermittent issue receiving SMS messages Oppo A5 2020
The family is all on prepay 2Degrees. We have a mixture of phones, but one has an annoying problem. It is an Oppo A5 2020. All family phones get 'standardised' with Microsoft Launcher, and the default...
View ArticleFritz Router 7490 v 7530
Hi,So 2Degrees has just sent me a Fritz 7530 to replace my 7490.I'm not sure what I was expecting to see, but cant really tell if there is any difference at all.I was hoping for better coverage around...
View ArticleSlow Netflix streaming
Has anyone had any issues with Netflix recently? Streaming on my LG C8 tv via the Netflix app over Wifi and I'm getting 480p streams. Previously I'd get 4k streams without issue. I've had issues with...
View ArticleOrbi on 2degrees configuration / alternate suggestions for whole house WiFi
A friend of mine has a two story house, with the Fritzbox 7490 not providing good WiFi everywhere. PB Tech recommended an Orbi which cost $678, which looks like a good device generally. Typically the...
View ArticleLost mobile data connection when traveling until phone is restarted
I have noticed when traveling between regions (usually Dunedin to Wanaka) I lose the data connection on my mobile phone (Oppo AX5 2019, buildnum CPH1851NZ_11_A.22 baseband Q_V1_p14 ) even though it...
View ArticleAuto upgrades on discontinued plans - possible ~45% rise in pay monthly costs...
Hi GZ Family,Just a heads up after getting an unexpected text message on one of my local families phones in the last few days....After looking deeply into my spam folder I have found a notice from mid...
View ArticleFinally installed my EdgeRouter ....
Hi All,I finally had some spare time to replace my Fritzbox with a Ubiquiti EdgeRouter X. There was noting wrong with the Fritz, they perform exceedingly well and i'm a huge fan, however I wanted a bit...
View Article2D RBI - New tower on GIS map, but not on 2D coverage map?
Looking at putting Rural Broadband in at the Bach at Opito Bay in the Coromandel.There is an existing Vodafone tower that I know offers RBI, and I can see a new 2D tower went live in June 2020...
View ArticleSwitched ISP from Stuff to 2Degrees. Need help with setup please!
Hi all. Hopefully this is the right place for this topic. Overnight we switched from Stuff Fibre to 2 degrees, and woke up to no internet. I have tried troubleshooting this with the 2degrees support...
View Article2degrees cellular bands?
I'd like to know which cellular bands 2degrees is currently using. I have searched and the only info I could find was unofficial and possibly not up to date. Thanks.
View ArticleIs there any update on the Christchurch Speedtest Server?
Hi @2degreescare, @morganbrowne;The Christchurch Speedtest server failed in late November, is there any update as to when a replacement/repaired server will be brought back online (appreciate there's...
View ArticleStrange time servers on FritzBox
I have my FritzBox 7590 set to use time.cloudflare.com as its NTP server. However I've noticed these in the logs - and the server 80.240.216.155 seems to be in Russia.Could anyone please check their...
View ArticleSpeed drop between 19/1/2021 10AM to 20/1/2021 12PM
Any one noticed there was a speed drop from 19/1/2021 10AM to 20/1/2021 12PM?
View ArticleAnyone having problems with Broadband tonight on 2D?
Hey. Was browsing the internet earlier, as you do. Hopped in the PlayStation for a bit, all good. Then around 11:15PM when I went to go back on my laptop, I noticed some websites aren't loading....
View ArticleUbiquiti USG settings (Fibre) - new connection
Today is the big day - after 10+ years of Vodafone/TelstraClear I shift to 2D broadband. I got the notification that the switch has happened overnight. I am using my own modem (Ubiquiti USG) and after...
View ArticleThinking about Switching from BigPipe to 2Degrees
After over a year of a disappointing experience with Bigpipe (this deserve an entirely new topic later on). Anyway, I'm thinking about sign up with 2Degrees.I don't need the Ultimate Unlimited (fibre...
View Article2degrees planned maintenance on 10 & 14 February 2021
Hey there, when we have planned maintenance it’s only fair to let you know. So this is just a heads up that our techy guys and girls at 2degrees will be on the tools between 11:00pm – 11.59pm on Feb 10...
View ArticleSim expiry policy?
Does anybody know at what point a 2degrees prepay SIM expires?Their terms & conditions page seems to have section 20 missingIf your Prepay Account terminates or expires in accordance with clause...
View ArticleFritzbox 7340 problem -
For sometime I have had these messages in my system log -any suggestions as to anything I can do about it or referring to 2degrees?Cheers.
View ArticleWhat's the current router 2D are providing for gigabit customers?
As per title. Wondering if it's worth re-signing to get a new router.
View ArticleDealing with 2Degrees no-signal area in Birkenhead
Friend of mine lives in an area of Birkenhead that has essentially no cellphone signal from 2Degrees (her provider) or Vodafone, and barely any from Spark. Calling 2Degrees switches on a droid who asks...
View Article3 Billing cycles & counting to change from 80Gb to unlimited plan
Ping @2degreesCare, @morganbrowne,Is there some massive delay at 2Degrees for plan changes?I initially rang up a couple of days into Dec, 1 week before my plan rolled over & assumed this was enough...
View ArticleWireless Broadband now available on 2degrees website!
https://www.2degrees.nz/broadband/wireless-broadband, looks like it will be $60 a month for 120GB and a $10 discount for pay monthly customers. Hopefully, people can sign up on the website soon!
View ArticleFritz!box 7590 Firmware 07.25 Update Out
If you don't know, an update for the 7590 came out today. It has some good new features and fixes. If you manually check it you will see 7.25 available now.Here is the info on...
View Article2degrees IPv6 static or dynamic?
I noticed today I couldn't ssh to my AWS server on IPv6, but could on IPv4. The reason turned out to be my home IPv6 address had changed. We have a static IPv4 but not IPv6.Just curious if 2deg IPv6...
View ArticleIs the emergency alert system working properly on 2D?
I'm wondering if 2D has some issues with the emergency alert system or is it software issues on the phone?My S9+ worked correctly during all the initial tests & the 1st country wide lock down, but...
View Article2D Unlimited Plan Price increase
TL/DR version:Leader connection going from $85 -> $80. Follower connections going from $25 -> $30. Unlimited users can now use the 'free data' hour. We're always striving to give Kiwis...
View Article2degrees IPv6 issue 11 March 2021?
I was ssh'd into my AWS server using IPv6 and my sessions dropped. I couldn't reconnect, but IPv4 worked fine. My Fritzbox router says I have an IPv6 address, but the IP checkers online say I don't and...
View ArticleFritz!box 7530 Firmware 07.25 Update Out
An update for the 7530 came out today. It has some good new features and fixes. If you manually check it you will see 7.25 available now.Here is the info on it....
View ArticleStatic IP: Lost IPv6 and VOIP line (Sunday 13 March)
Morning everyoneSo I've got a static IP which I've had with 2degrees since they before they bought out Snap. I've noticed more recently that my IPv6 address has been dropping away more frequently and...
View ArticleWeird issues with my connection recently
I've been having dropouts/disconnections on my Auckland fiber connection and slow speed/buffing youtube and latency spikes in gaming. I have contacted support and got a replacement fritzbox and running...
View Article2d Dairy flat site 3G 900Mhz only
Friend of mine lives out this way just north of Albany and they have had a 2degrees site built in the last 18 months line of site but it has no 4G on it @2degreescare can you check with anyone in the...
View Article2 Degrees Call Quality
I was wondering if any other users have noticed call quality that's been slowly degrading over the last few months to the point were its now the talk of the office.We have multiple mobile phones on the...
View Article2degrees can't SMS Australian Telstra/Woolworths Number
I've recently moved over to Australia (and have a new Australian number on Telstra (Woolworths MVNO) and am trying to contact people back in NZ. For some reason SMS messages from 2degrees numbers won't...
View ArticleFritz!Box 7530 high CPU
I had a few buddies over with their PC's on the weekend and noticed really poor internet download performance while a few of us were downloading games on steam concurrently. Adding up the cumulative...
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