2degrees: my number is still not ported after 36 hours
I got my SIM card delivered to me from 2degrees for a pay monthly plan, so I activated the SIM card and then logged on to the customer portal / web page to bring my number to 2degrees (from Skinny, I...
View ArticleSudden occasional drops in fibre speed
I am on a 100mb connection. And get 100mb when I test to 2d in chch most times.But 5 min ago. I checked and was getting 10mb and pretty erratic fluctuations And I have noticed this a few times in...
View ArticleQuestion about pay monthly
@2degreescare This morning I noticed my plan allocated data has been moved to the carryover and I now have 0MB on my plan but minutes have remained the same, Should the data bundle renew when the...
View Article2degrees Backup Broadband
Just received:We're here to keep you online, all the time so we've just launched Backup Broadband, a new service for customers who have both their broadband and mobile with us. In the unlikely event...
View ArticleSynology Router and 2degrees IPV6
Hi folks, I have been looking for some time for a guide on getting Ipv6 working on my Synology Router. To date I have been unable to get further than "Limited Connectivity" for Ipv6 and I'm at a...
View Article2degrees broadband price change
Received an email today:We're all about making sure New Zealanders get a good bang for their buck when it comes to their broadband.That's why we've just reduced the price of your Fibre broadband plan...
View ArticleFritz Box - DSL cable?
Hey friends. Have moved from a place with fibre to one with DSL. I bought a BT-RJ11 cable, which fits in the socket of the Fritz modem, but the socket looks like an RJ45. It's a 7390 modem. Suffice to...
View ArticleHas my fibre speed been incorrectly provisioned (or is it my router?)
Hi,So I got upgraded to Fibre recently which was working well at base speed, speedtest.net was giving me 104Mbps down / 21Mbps up. I wanted faster though so I put in a request to get the speed boost to...
View ArticleWhat is the reliability of Wifi Calling on public Wifi (overseas experience)
I'm looking at going to Europe for a bit of a time later this year and was thinking of moving from Vodafone to 2D because of Wifi calling, which would certainly help save on the roaming costs.I did...
View ArticleHow can it be Enable problem?
I am curious, and would be very interested if someone can explain to me, please. (I'm using my phone, I'm sorry if there's any typo.) My house in Christchurch is with 2Degrees Fibre which has been...
View Article2degrees blocks calls to Skype dial in numbers (09 889 xxxx)
I moved my wife and my mobile connections from Skinny to 2degrees. Now, both of us cannot call overseas via Skype, using a 09 889xxxx number.I called 2degrees and they said they do not allow this...
View ArticleSPAM calls with recorded (Chinese?) female voice on loop
Just recently, I've been receiving calls with semi-regularity from different numbers (09 525 1588 & 26 445 1514) that when answered have a recorded female voice speaking in a (I assume Chinese?)...
View ArticleReplacing FritzBox with Ubiquiti Amplifi - Phones? Security?
I am mulling over replacing the Fritzbox (served me well) with a Ubiquiti Amplifi now that I am on 2Degrees fibre. Eventually I would get a mesh aerial unit to expand 5Ghz to the downstairs space we...
View ArticleAmazon Prime Video Performance Poor
Hey folks,First let me say that I don't know if this is 2degrees specific, but I have googled and can find nothing, so came here to ask.I have 2degrees fibre with speed-boost and am generally very...
View ArticleUnanswered Roaming Calls - should they cost?
Having just arrived back from holiday, I have a bill with 5 incoming roaming calls and one outgoing call. All have a cost. The incoming calls were all unanswered - presumably went to voice mail (no...
View Articlehow to contact Technical Support snap/2degrees
I am trying to find the email address for tech support to ask Why do my emails in my INBOX gets automatically deleted after 1 hrthx
View ArticleAddress not found on 2Degrees Broadband site?
For some reason, my address doesn't show up on 2 Degrees broadband site to move over to them. Has anyone experienced this in the past? I'm hard of hearing so was hoping to move over to them on the site...
View Article2D website UFB signup issue
Trying to sign up to 2D UFB Broadband, the only problem is that it's only giving me a VDSL option for my address (I already have UFB)I've tried a few different addresses where I know UFB has been...
View ArticlePaihia - Strong Signal but No Service
We are from Auckland and 2degrees generally works well for us. My wife just went to Paihia with a friend for a short visit, staying in a motel in the central area of Paihia.She is getting strong...
View ArticleScenic routing to Vocus
It seems 2d-Vocus traffic might be going via Christchurch (I'm guessing based on the pings), at least from my line in Auckland:traceroute to orcon.net.nz (60.234.0.19), 30 hops max, 60 byte packets1...
View Article