Top-up problems - can't get through to support
So I tried to top up $99 yesterday to buy a zone data pack in order to use in my 4G modern. This was online. Their website unfortunately glitches and the page reloaded as though nothing happened. So I...
View Article25GB for $70 big data option without hot spot or speed restrictions
Just received:Big Data Minus the Side of Hot Spot/Speed Restrictions2degrees have boosted their latest mobile plan line-up to offer a 25GB for $70 big data option without hot spot or speed...
View ArticleHow to check remaining MRO period
I can't see any information in 'Your 2Degrees' on when I signed up for my current phone MRO or the pay monthly subscription. Billing/usage history only goes back 12 months. Is there a hidden section...
View ArticleHow would you rate 2degrees for mobile
So thinking of making the jump later on today on their $70 plan for 25gigs.Just want feedback on how people find them, any issues with mobile data etc.I did try them about 2 years ago and lasted about...
View ArticleNot receiving some text messages
HiA couple of weeks ago my wife texted me for me to pick her up from a few wines at a friend's place, and rang me half an hour later asking why I hadn't replied to her texts. Found out I never got...
View Article2degrees to close down 2G access in March 2018
2degrees is changing out old technology for new and shutting down 2G services on its nationwide mobile network in March 2018.2G, or second generation wireless technology, is a mobile communications...
View ArticleiPhone X will be added to 2degree's Trade Up deal
So I headed into my local 2degrees store today to ask about getting an iPhone 8 as I had assumed that the X wouldn't be getting added to the Trade Up deal because of the extra price ($1800!), however I...
View ArticleiPhone preorder process
Had a interesting experience pre-ordering the iPhone via 2degrees' website.I filled out the pre-order form on their website and it said they would phone me to complete the order. A bit of an issue for...
View ArticleAny recommendations for the best way to roam in Australia?
I'm about to go to Oz for 2 weeks or so. I have a 2degrees mobile and also an iPad with 2 degrees SIM that I will take. There's a possibility I might need to place long calls to NZ and receive long...
View Article2degrees have lots of new roaming options
Great to see 2degrees finally offering a comprehensive range of voice, text, data roaming packs and plans. Not as simple as $5/day but more flexible and cheaper depending on your needs. For personal...
View ArticlePPoE Time out error Fritzbox 7490
UFB has been working flawlessly pretty much since installed almost over a year back but since early hours of this morning I am loosing internet. IT has happened twice, around 3 am as per logs and just...
View Article2degrees webmail security hole
Hello peepsAnyone here have 2degrees webmail? preferably using a snap domain.Need to confirm if there is a security hole.1) Change the password to your email address to more than 8 characters long,...
View ArticleAussie Carry On for business – call, text and use data in Australia out of...
Just received:2degrees has launched NZ's simplest roaming option for business customers visiting Australia, removing the need to buy a pack or worry about bill shock.The company's top two plans in its...
View ArticleOrdered iPhone but don't know status or where to collect
We ordered a new iPhone on the weekend, for pickup at the Onehunga store. Had to call to follow it up, and spoke with a fairly useless customer service person. Their suggestion was to visit the store...
View Article2d Mobile Data Usage
I've been a very happy 2 degrees customer for the past 2 years. I had an account with family share, sharing my data with my two kids. And all was happy.Now, I am not so happy...I just upgraded my phone...
View Article4G+ in Central Dunedin - new in the last 3 weeks
Since coming back from Japan, I am seeing 4G+ on my cellphone when in Central Dunedin I am curious what this actually means - doing a speed test via the Speed Test app gave me poorish results - 20Mb/s...
View ArticleZone Data Pack + Carry Over Combo
Over the last few months I have been using more data during the month, than I get in my $19 carryover combo.As a result, my "stash" of carryover data is getting to the point where in the next few...
View ArticleNice One 2 Degrees!
I'm a 2Degrees prepay customer, and today I topped up my account and my $19 Carryover combo rolled over for another month and added another 1Gb of data, which it usually does. That was done around...
View Article2degrees + 4G + iPhone 8 + iOS11 = Intermittent 4G connection issue
Anyone having issues with 2degrees on 4G data connections with an iPhone 8 on iOS 11 where despite the 4G indicator being displayed there is no mobile data? My 2degrees account plan has plenty of data...
View Article2degrees Note8 - Not getting time and date settings from the network
I just picked up a Note8 from Noel Leeming a few days ago. It's meant to be setup for 2degrees which I'm using as my carrier. I've noticed that the phone tells me (upon starting up) that it can't get...
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