Semble SIM and Snapper
HelloI recently changed a 2Degrees Snapper sim to a Semble sim. I have an unsupported phone, so registered the sim on another phone. I have tested this and have been able to purchase items using Pay...
View Article2 Degrees Note 4 - no LTE
Gidday all,Due to a rather unfortunate incident my old Note 2 recently bite to dust and the lovely insurance people gave me a Note 4 to make up for it. It's a 2 degrees Note 4 SM-N910U brand new from...
View ArticleFirst ever prepaid combo
Okay I am going to go on a Prepaid Combo but need a little information on how to use data and how it works and about calling a 2 degrees phone for free on selected prepaid plan.Data - I have so much...
View ArticleReceiving Google confirmation texts
I'm in the middle of tidying up my old mans affairs (he has since died) and this includes trying to sort out his email. I cannot remember his email so I request an activation code for his gmail account...
View Article2D Sales call
I think 2Degrees need to give their sales guys some Jolt cola to pep them up a bit.Call comes through to me from reception - answer it, and pretty much get with no emotion and a very heavy accent :2D :...
View ArticleHome Phone Plus
If i am to switch over to Unlimited VDSL with Home Phone Plus, am i able to configure my mobile to receive landline calls? and if so this will still work on mobile when I'm away form home?
View ArticleData usage over estimated
Hi.Lately it feels like my data seems to run out quite quickly. I'm on a 1gb plan and my data usage according to my phone stats is ~500mb but 2degrees is telling me that I've used up 1000mb. I know...
View ArticleThumbs up from an old Snap customer
Look at that - now the Snap forum is locked I feel officially legacy Anyway thanks Snap/2D you solved my first world problem. I just got UFB in Dunedin last week so took the Gigatown plan.My Fritzbox...
View ArticleSnap fibre connection issues
Anyone else having connection issues on snap fibre?I've been using 100/50 fibre with Snap for almost 2 years without fault, but the last few days its been terrible, geekzone load slowly, other sites...
View Articleno more snap emails
HelloSnap advised me that new customers that sign up with two degrees won't be offered email accounts.Snap emails will still be supported but they are only allowing 100mb storage per email account.Does...
View Article2degrees broadband plans available now
Just received:2degrees officially enters the broadband market today with the launch of its first consumer plans. Two residential broadband plans are now available - 80Gb for $69 and an unlimited plan...
View Article2D Data and credit gone
Hi,I am wondering if anyone else had had a similar problem and what can be done. This last week I purchased a 100mb and 1 Gb data packs as I needed it for tethering to my computer. I used the 100mb,...
View ArticleIPV6 - Google "Our systems have detected unusual traffic from your...
I'm a former snap customer, and have had a VDSL connection for 2-3 years or so.Been having some problems lately with timeouts, webpages not loading, laggy Fritzbox interface, so following 2D tech...
View ArticleIP phone to copper line if switching to new plans
I've got my home phone through the SNAP home phone plus VDSL package. I'm currently in talks with 2degrees to see if it's worth switching to their new plans from the SNAP one, but they've confirmed...
View ArticleQuick Question Regarding Existing Snap Broadband Customers.
Hi,Just a quick question -Snap had no Fair Use Policies or traffic management.I was just about to change plan in the 2degrees portal until I noticed the Fair Use Policy.Do existing Snap customers still...
View ArticleUFB AKL Slow Performance
So I've changed plans from the legacy Snap 100/50MB to 2Degrees 200/200MB.I don't know if this is a coincidence or if it mights actually be a problem with their network. I've had issues before after...
View ArticleWebsite bugs
Just using the website now and:1) Clicking on 'Your Two Degrees' is a hit or miss whether the menu turns up; if I'm on the home page and click on the arrow rather than the drop down appearing the...
View ArticleVdsl 33ms ping to snap servers
Hi Just wondering about my ping time to Snap.net.nzI can get a better ping on my 4g phone, and I was wondering if this is normal Draytek vigor 130 550m ish Line length to Cabinet. adsl status...
View ArticleSnap Horrible customer service
I just want to start by saying I feel sorry for 2D, they have acquired a company that has horrible customer service. I have two problems that I will detail quickly below, one as a business customer and...
View ArticleAt a loss, what next?
Was on Snap, open term. Waited to see what the new deal would be. Eventually decided to stick with them and go unlimited, drop the snapphone. Trying to carry out a simple plan change...they just cannot...
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