Joined by phone on 30th June, confirmed with the rep that 50% will be applied then $10 will be taken off and he said yes, also confirmed that bill will be $25.00. He did mention that since first bill will be generated on 3rd or 4th July it will be prorated etc. Now, the SIM did not arrive until 4th July. First bill generated online from 30th June to 3rd July for $0.00 and now the second bill generated on 4th August, won;t open but the amount owing showed $37.52!! Called them, person said bill not opening because it's the weekend, lol. Anyways bill did not open this morning too, just now tried again and it opened. Now the bill does not have the $10 discount and the 50% also applied incorrectly like in the screen shot below. Why the discount calculated from 06/07 instead of 04/07 and where is the $10 discount?Hope someone from 2Degrees can step in like last time with my Broadband billing issue and sort it as call center is of no help.
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