Shared data failure
Hi Share data has stopped working for myself and my partner. Can someone from 2 degrees please message me to resolve. Partner has had to buy multiple data packs die top sharing not working. She's...
View Articlespam email
HiI contacted Two degrees about a spam email I keep getting into my snap email inbox.Its coming from the same NZ email address.I asked two degrees to filter out the email or blacklist the IP but they...
View Article2Degrees Broadband DNS servers
It seems like a stupid question, but I can't for the life of me fine them documented anywhere.What are 2Degrees Broadbands DNS server addresses?Thanks
View Article2degrees Max Unlimited data plan
Just received:Introducing NZ's first unlimited* mobile data plan… Market disruptor 2degrees has today launched NZ's first unlimited* mobile data plan. In a move that will 'test the waters'...
View ArticleFRITZ!OS: 06.83
I see Fritzbox has updated to FRITZ!OS: 06.83Version: FRITZ!OS 6.83Language: English, French, Italian, Polish, SpanishRelease date: 03/15/2017New features:- Reservation of data rates- Extended Smart...
View Article2degrees Data Clock - Unlimited Prepay Data
You probably don't know how many megabytes or gigabytes it takes to stream your favourite series.That's why we created Data Clock, a new app that lets Prepay customers buy unlimited Prepay data by the...
View ArticleWhere is spend control ?
Currently overseas. Tried calling 2degrees thru the +64 number but because it can't detect my number the call gets cut off.I've tried using Skype and a mobile normal call . I spent 3 days trying to...
View ArticlePrepay Query
Sooo I just saw something odd, I got a text this morning to say I didn't have enough credit to renew my pack. Now thats not an issue so I logged into the app on my phone and noticed that my carry over...
View ArticleShared plan - saying no credit
Shared plan - saying no creditI've got the $49.95 unlimited call and SMS plan with 20+GB of carryover data. I share this with a family member and in the past if they use anything that isn't included in...
View ArticleError handling for common PINs for new Your 2degrees online accounts
I'm posting this here as it's the best way I can think of to give the info a chance of being seen by someone at 2degrees who might be able to do something about it, and of helping anyone else who might...
View ArticleFritzbox 7390 vs 7490
I am having problems with the wifi signal in a 90qm house on UFB with 2 degrees Fritzbox 7390.I have installed already an Netgear extender, which is set up in my lounge. Do I get a better WiFi range...
View ArticleMobile unlocking - 2 Degrees
Going to USA later this year for family holiday so am in middle of planning things. Kids want to take and use their Samsung Galaxy S5 mini mobiles and I've seen a USA TMobile tourist pack for $30US...
View ArticleThank you 2degrees for higher upload speed on VDSL
Nice surprise tonight. Had to check the router as the internet connection went down (possibly in connection with the increased upload speed).Used to have max 10 Mbit/s. Now I have more than 25 Mbit/s...
View ArticleKnown working third party routers for fiber
Hey guys wondering if someone can help I have moved from the north island to the South Island and my netgear router isn't working with my Chorus ONT for some reason (I was on a Huawei one up north)...
View ArticleDNS issues. Can't find domain name.
SNAP dns can't see domain name. Can't be bothered to call to notify them of this problem. C:\WINDOWS\system32>nslookup www.ssm.com.my 202.37.101.1Server: ns1.snap.net.nzAddress: 202.37.101.1***...
View ArticleEmail saying sorry to see me going... but nothing done by me and web says not...
So last night I got an email saying 2D are sorry to see me go... right name, right Helpdesk number no account details requested, unlikely to be a scam.So I logged into my account using the same email...
View Article2degrees, $80mo for 1Mbps down, 0.04Mbps up 100ms ping, help !
My friend in south canterbury is getting ripped off by the above, they are not a tech person at all.Should they contact Chorus or 2degrees? Chorus say VDSL up to 5Mbps, but 0.04Mbps up is shocking, no...
View ArticleCan't receive calls from Spark mobiles
My wife has a brand new account with 2Degrees. Every thing appears to work well except she can't receive calls from Spark mobiles. I can call her from my Vodafone mobile and it works fine with other...
View ArticleYour 2Degrees multiple numbers per account?
On the 2D website or via the App, is it possible to have more than one number under the same registered email?Thanks.
View ArticleMoving from Spark Fibre to 2 Degrees
Hi all,My brother has just tonight moved from Spark Fibre to 2 Degrees Fibre. Internet is working fine, but the landline (Well VOIP) is not working at allThe 2 Degrees supplied modem is a Fritz 7490z,...
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