2degrees home phone help
Hello,I'm having issues with 2degrees once again and every time I speak to them I get the same 'troubleshooting' help, restart the router, factory reset the router.Chorus disconnected us from the...
View ArticleIPv6 connectivity down?
Is anyone else having IPv6 connectivity trouble at the moment?Had a power outage last night, and since coming back online my router hasn't been able to pick up a valid v6 config.I've swapped it out for...
View ArticleQUIC protocol errors on 2degrees broadband
Hey all,In the last day or so I've been experiencing ERR_QUIC_PROTOCOL_ERROR issues in Chrome when trying to access most Google services. This is happening on all our homes devices on 2d broadband...
View ArticleTerrible extortion $290 to end contact 2 weeks early
My wife has two weeks to run on her contract which she pays $130 per month, she was told by the Lower Hutt outlet that she will have to pay $290.00 to close the contract TWO weeks early. That is...
View Article2degrees writes an open letter to Spark and Vodafone pay monthly customers
The CEO of 2degrees, Stewart Sherriff has published a full page spread in today's Dominion Post saying that, if you're a Spark or Vodafone customer unhappy about the disappearance of your monthly...
View ArticleMy IP seems to have become very dynamic of recent...
Not so long ago my routers WAN IP address was reasonably static, it would generally stay the same for weeks at a time, usually only changing on a router reboot, however recently this has changed, and...
View ArticleFritzbox 7390 firmware update v6.52 available.
Heads up, new AVM firmware for the Fritz 7390 is now available, Version 6.52. Just updating now.
View ArticleWhat has happened 2degrees?
I hate complaining about support services. I get all the tropes, and I get that dealing with customers can be difficult, but ever since Snap switched to 2degrees, the support staff quality has dropped...
View ArticleTPG Telecom to buy 2degrees?
Apparently, according to The Australian Financial Review, in talks of up to $900 million deal.
View ArticleIPv6 broken for weeks, 2deg clueless?
Hi all. For the past... 4? weeks now, all IPv6 connections time out for me. Multiple computers, Windows and Linux, Fritzbox 7490 or Asus routers, ethernet and wifi. Factory reset the fritzbox too. I...
View ArticleDelayed text messages
I've seen a forum topic from over 3 years ago, about missing and delayed texts on 2 degrees, which prompted an otherwise happy 2degrees user to switch networks. I haven't seen any topic this year,...
View Article2 degrees broadband - 100gb & rollover?
Hi 2 Degrees - don't you hate it when someone steals your data? Slingshot do 100gb entry plans with rollover, and their home phones are cheaper then yours too. Do you think you will match them?...
View ArticleFritz 7390 - what's the fastest speed it can support?
Currently with 2degress on a 100/50 plan with a Fritzbox 7390. Interested in changing to a 200/200 plan, but have a feeling the 7390 may not support it. Can anybody confirm?Cheers!
View ArticleMy experience with Ultrafast Broadband Installation
Before last xmas I was made aware that ultrafast broadband was finally gonna be available on our street.After last xmas, I got numerous leaflets in my mailbox trying to get us switched to Ultrafast...
View Article2degrees introduces monthly discount for NZ’s SuperGold Card holders
Received today:2degrees is to offer the country's 690,000 SuperGold Card holders a monthly discount of up to $20 every month.The offer which includes a $5 per month discount for Pay Monthly as well as...
View ArticleNot impressed 2degrees
Disappointed 2degrees, ive bought alot of connections your way from my customer base, mostly business connections but also quite a few residential, and i have always received decent level of service in...
View ArticleInternet Games lagging and spiking
HiOver the past 24 hours, my connection appears to be lagging out in online games. Currently playing BF1 to Australia servers with a 40ms ping but I'm rubber banding quite a bit; this also applied to...
View ArticleYouTube on smart tv being awful.
Just noticed it today. Speed tests still line speed.Anyone else seeing things lagging badly and dropping back to horrid sub SD Res stuff?
View ArticleTerrible upload on VDSL and 2degrees provides no support?
Let me first state that I had been a very satisfied Snap ADSL customer for over 7 years before they were bought out by 2 Degrees. Sure, the connection may not always have been the fastest, but I always...
View ArticleNew $30 Plans From Your Competitors - Will 2D Match?
Hi @2degreescare,I see that your competition have launched their new $30 unlimited voice & 3GB data plans. Are you planning to match or beat this offer?I am a long time 2D customer, but this might...
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