Didn't receive Carryover Combo Reward
My $19 Carryover Combo renewed yesterday (very early morning) as usual, but I haven't yet received my Carryover Combo Reward. Every other time it's happened later that morning, but now it's been 43...
View Article2degrees SM-G800Y Lollipop update - when?
The title says it all....sorry, I know how boring these threads are for the 99% of people who don't have this phone.Can anyone from 2degrees help?To save clogging up GZ I did look on the 2degrees...
View ArticleCustomer service
Seems customer service is going quickly downhill since we lost snap...I have had VDSL in christchurch for 3 years now with no problems until recently when I started loosing Internet...
View ArticleAndroid Marshmallow on Samsung S6
Hi,Any update on when Android M is going to be rolled out to 2degrees Samsung S6 devices?Cheers
View ArticleCurrent 2degrees outage
I was surprised when I saw no posts here but most people would be at work I guess. Help desk seems swamped so I won't add another person just saying my internet doesn't work. Tracert can't get outside...
View Article2 Degrees Technical Support
Just moved to Masterton and had signed up for 2 degrees 100/20 UFB (ONT already in property). The process was relatively painless and I looked forward to a connection faster than anything i have had...
View ArticleDNS Lookup time
So, I haven't done any scientific testing, but I have noticed that since I've changed providers to 2Degrees, sometimes DNS lookups can take upwards of 10 seconds. I'm not sure what could be causing it,...
View ArticleCurrent cost for Fritzbox and model ?
I have an old 7340 Fritzbox from the Snap days and think it may be time to upgrade it. Does anyone know what 2 Degrees are supplying now and at what cost thanks ? I guess its the 7490 ? And yes i have...
View Article2Degrees UFB Install Process is this normal?
We finally has UFB installed in house yesterday moving away from VDSL (running at 35Mbit). Excitedly I ran speedtest when the link was ready and I got 30/10Mbit performance and was told by the 2Degrees...
View ArticleHigh CSGO Ping on 2Deg
Anyone else experiencing the same problem? 2Deg say no problem on their end....Tracing route to syd.valve.net [103.10.125.1]over a maximum of 30 hops:1 <1 ms <1 ms <1 ms...
View ArticleSlow YouTube/Google services.
As of late, my YouTube has been failing to stream HD video at fast enough speeds, while SD video can bench at 50Mbps (according to the YouTube "stats for nerds" option in the right click...
View ArticleSmtp server for another provider
We just recently moved from Orcon to 2 degrees. We have an old ihug email address that we still use. Previously we were using orcons smtp server and it worked fine.We've tried the snap one but we are...
View ArticlePainful VDSL connection issues
Hi All, Wondering how best to approach this issue. So having recently moved to Dunedin, I was very keen to sign up to fibre at my new property (which I'm renting), however on further consideration I...
View ArticleAnother 2Degrees fiber install
This is pretty much just a rant about trying to get fiber installed and the mostly poor customer service from 2Degrees and zero from Enable. I signed up with 2Degrees mid Jan and had not heard anything...
View ArticleConsidering switching to 2degrees VDSL
I'm currently with Spark VDSL and I'm interested in joining 2degrees for the free fritzbox modem (by the way which model do they give out?) on 12 month contract deal, however it would help if actual...
View Article200/20 UFB dropping to 45/20 - Fritzbox or something else?
I'm currently on a 200/20 plan. I've noticed lately that after being connected to UFB for a while, the speed drops down to around 45/20 for some reason. I usually notice it when downloading something...
View Article2degrees Email - Still POP Only?
Hi all. My father is using an email account provided by 2degrees (ex Snap) and I'm wondering if anyone can confirm that access is still POP only? I can't find any reference to email services on the...
View ArticleFibre Speed Increase
Is it possible for 2Degrees to have UFF to change a speed profile from 30Mbps to 100Mbps whenever or is it only processed at a certain time of the month. I recently rang 2Degrees who told me my fibre...
View Article2 Degrees Internet Performance in Wanganui
I kindly ask and will very much appreciate feedback from those who are currently using UFB with 2 Degrees in Wanganui, i.e. what is the throughput like, is there constant bandwidth etc etc, looking for...
View ArticleMysterious Calls?
Just looking at a friends Fritz!Box and noticed this - he doesn't have a number provisioned.Anyone know what is causing this to occur?
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