Can someone from 2degrees or Chorus help out my customer? UFB install
My customer has moved into a 2 year old approx apartment building on Balfour Road, Parnellthis apartment building is UFB only - there is no copper going into it.All the other tenants in the building -...
View Article2 Degrees Galaxy S5 work on Telecom network?
Hi allI'm guessing not, but will a Samsung Galaxy S5 advertised as 2 degrees at the Warehouse, work on the Telecom network?The only ever seem to have the 2 degrees versions on sale - see hereTHanks.
View ArticleTracking random messages from phone
Getting some random texts from a 2 Degrees cell. When I ring it I get no answer. Is there a way I can find where cell is or who is on other end?Guessing is a pre paid one and 2 Degrees would not give...
View ArticleI left 2Deg for Spark, but owe them $3.
Hey guys.I recently changed over to Spark from 2degrees. I have been with 2D since very early on. However I thought the Spotify $19 plan Spark was offering was too good for me to pass up. A few days...
View ArticleNo sales contact?
Hey guys,Having real problems getting 2degrees to respond to SALES requests about business services. We are wanting 2x UFB and 2x VDSL connections to replace another provider but filling out the form...
View Articleunblock-us VPN on Fritzbox
I currently have 2 Apple TV's running unblock-us VPN software. I'm thinking about setting up my Fritzbox with the DNS settings instead. Are there any advantages or disadvantages with doing this to my...
View ArticleWhat exactly are the "limited" speeds?
We're grandfathered in on our old Snap plan and recently went over our 200GB data cap. The account page says "your speed is now limited" or something to that effect, but in practice we were basically...
View ArticleCredit for extended broadband service downtimes?
Hello,We have had no internet service for almost a week now, due to a line fault. Chorus are working on it, but have no ETA for the fix. Is it possible to get credit for extended downtime periods such...
View ArticleIs it a coicidence? Switched to new unlimited VDSL from old SNAP plan - and...
I'm thinking there is more than 2 degrees are letting on. I had a perfectly stable 45Mbps+ connection. I live in a settled area, i.e. not many houses, building going on etc. Moved over to the new plans...
View ArticleErroneous data useage graphs?
Ok, so have been monitoring my usage graph lately, due to having hit our data cap on the 12th (Thursday last week). As soon as we hit the cap, the throttling went to a point where the speed both...
View Article2degrees all traffic being counted even with *unlimited data between 1-7am*
Anyone else noticing since early November that they are not getting any traffic registered against *Uncapped night* in their 2degrees account summary (on the web portal)?I have certain...
View ArticleStuck on ADSL. Can anything be done?
So I've been told my 2Degrees that the only option I have at my house is ADSL (Not even ADSL2) and my question is, is it possible to improve on this?I've just moved house from where I had fibre to a...
View Article2degrees fixed broadband (ex Snap) double charging
If you're a 2 degrees fixed broadband customer check your bank statement - I was charged twice for my fiber connection this month, on sequential days. One minor note is one charge is lower case, one is...
View Article2degrees VDSL issue
Hi all I know you're probably sick of these topics but here goes. I've read through other issues people are having and none have solved mine yet. I just switched from Vodafone ADSL to 2degrees VDSL and...
View ArticleFritzbox 7490 upgrade from 7390
Keen for some AC wireless, anyone know what the deal is with getting an upgrade or do i need to buy one outright?
View ArticleSlow uploading from 2Dgrees to Vodafone users
Hi,So I recently changed ISPs to 2Degrees 200/200 fibre plan which has been great apart from extremely slow uploads to colleagues on Vodafone connections. I found that when I speedtest to the Spark or...
View ArticleExtremely slow speed to China, time out connection or 1Mb/s DL/UP, but good...
On the 100/20 plan since snap, noticed the connection speed to China recently has become unbearable, when doing speedtest to cities like China and Beijing i get either Time Out connection or extremely...
View ArticleThe long hard road to abysmal service and speeds
Hi all,Warning, long long post.I've just made the move from Wellington to Masterton and was initially looking at a new fibre connection. 2degrees stated that the fibre connection would take too long,...
View ArticleDisconnected since last night, ppp1 user request errors
My internet has dropped out entirely since last night. After ringing Snap I've changed the modem's location and DSL cable, and did a factory reset but still no luck. This same issue has been happening...
View ArticleSlow connectivity to US but full speed when using VPN
Just testing my connection (VDSL) to LA and finding that using 2degrees DNS I only get around 12Mbps but if I use my Astrill VPN I get 60Mbps. Anyone else getting slow international speeds?Any ideas...
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