Hey team, Need to talk to someone about a CGA claim on a pair of headphones. Went in store already. Manager didn't want to talk to me, and told the staff member to tell me to phone helpline.I called them who were very confused (and apologetic!) said I had to talk to the store manager. Not helpful.I'm happy to go in-guns blazing (I don't like being lied to, or companies shirking the CGA having worked retail myself for 4 years.) but thought someone higher up might be able to step in. Thanks, Tehgerbil
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