Hello Everyone,Having some dramas with my postpay account. For some reason I went over the 1GB bundle and got a TXT alerting me. I then a few days later got a TXT saying my GB bundle has renewed, but then a TXT a few days later saying I was at my spend limit.I suspected some app went nuts on my phone, but am confused as 2 degrees said my 1GB bundle was renewed but it was not - so I went to buy another 1GB bundle but couldn't because of spend control.I waited a few days, then unset spend control for the month, and then tried to buy a 1GB bundle but it kept rejecting because of my credit limit (I suspect its $150) So I paid my balance off in full so I had a $0 balance.I then waited a day and tried to buy a 1GB pack but was still rejected. I called 2 degrees, and the girl I spoke to tried to explain how all their systems work for like 10-15 minutes and I really should have listened closer but the gist was I had to bring my account into credit. We agreed to put $50 credit, so I'm -$50 or in positive by $50.I waited another day and then tried to buy a 1GB pack but that didn't work, so I called up again and another girl did some magic and I have a 1GB pack now, and my account should turn over on the 4th of Jan.My questions are this.1. The credit limit appears to be a limit of not how much I can owe 2 Degrees before they suspend services, but how much I can actually spend with them in a month. Is this correct?2. Is there anyway to have my 2degrees data simply cut off after the 1GB pack gets used up, or alternatively renews and get's another 1GB pack as otherwise I get charged at something like $200/GB instead of $20. - Still much better than the old days with VF/XT @ $10000/GB on casual data but annoying none the less.3. Is there anything I can do now, as I cannot check voicemails, and am on call over Christmas and am scared my data will run out again or I get a voicemail I can't clear. I should also mention the first girl said I could call up once my account rolled over and get a credit for the casual data which is nice. I do like 2 degrees.
↧