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Just wanting to give a shout out to 2 degrees for my recent fibre install.

Having just had fibre go live in our street, and getting some advice on who to go with (thanks michaelmurfy) I have had a painless install process.

Rang 2 degrees on the evening of 31 January to get the process started. Very helpful on the phone and set up the process with dates for visits, with final visit and connection due 7 March.

My initial site check visit was right on time and simple, and no issued with the way I wanted it to progress.

The next visit they ran the fibre through from the street to the house, dug a very narrow trench across the front lawn and right to where I had requested the ETP.

I received a phone call wanting to know if they could bring the final visit and connection forward to 26 February which I was happy enough to have happen and the installer turned up right on time and completed a very tidy install from the ETP, through under the house right to where I wanted the ONT behind my entertainment cabinet. He was friendly and got the job done in under an hour and a half. I believe he was working for Broadspectrum.

Before leaving he checked it was up and running, performed a speedtest and was gone with bugger all fuss or mess.

Each step of the way I received text messages from 2 degrees to remind me of visits the following day.

I've heard of nightmare install processes from all providers and install workers so thought I would share a positive story for a change.

Thanks 2 degrees and Broadspectrum.

Just checked with the Windows Speedtest app and getting a solid 97/31 on the 100/20 plan. A marked improvement over my old VDSL connection.


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