Well decided after 18 months to transfer from Spark fibre to 2Degrees. Spent about 10 minutes chatting online with Spark person to make sure I didn't have to pay a 30 day exit fee to Spark. Assure that needed to get new ISP to port to them from Spark and give 30 days.So 6th Feb placed order on 2Degrees website and inserted all details of what supplier with and account and when to start (1st March).Assumed that 2Degrees would know to place order immediately as the 30 day notice is no secret and it should be common knowledge.Nope port notified on 1st March and me with a $107 bill for nothing.Why in today's market can't (a) Spark just do like others and manage with a shorter notice and (b) 2Degrees know how to port over from various ISP'sNot sure that there is much that can be done but sent a message on 2Degrees Facebook account and they said they would get back in 48 hours which is better than no reply on their web contact formSpark may have been a bit more expensive but on the whole easier to contact.Anyone managed to get Spark to wave this notice fee or maybe Consumer affairs getting a little more interested in the fact that extremely hard to change from Spark and not get a penalty at all.
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